Who We Are at Coolzino Casino

Coolzino Casino is operated by TechSolutions Group N.V., and this page sets out plainly who we are, how we are regulated, and what we stand for as an operator serving Australian players.

Our Story From Day One

We launched in 2024 with one clear idea: build an online casino that treats Australian players as the priority rather than an afterthought. That meant AUD as a first-class currency, PayID deposits measured in minutes, and support staff who answer at 3 am, not just during European business hours. Our parent operator, TechSolutions Group N.V., brought years of platform experience to the project, and we spent the build phase negotiating direct integrations with more than a dozen game studios before a single title went live.

Our first year taught us plenty. Players told us they wanted faster withdrawals, so we cut e-wallet and crypto payouts to under 24 hours. They told us they wanted variety, so the library grew past 6,000 titles. Every change on the platform since launch traces back to a concrete request from our community, and that feedback loop is still how we work today.

What We Offer Australian Players

Our library sits at more than 6,000 titles, sourced from studios including Pragmatic Play, NetEnt, Play'n GO, Evolution, BGaming, Push Gaming, Nolimit City, Hacksaw Gaming, Big Time Gaming, Relax Gaming, Wazdan, Betsoft, Spinomenal, Playson and Evoplay. We are a casino-only operation, with no sportsbook, because we would rather do one thing properly than split our attention.

Banking built around AUD

Deposits start at 30 AUD and run through PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity and Jeton, plus Bitcoin, Ethereum, Tether and Litecoin. Withdrawals follow the same minimum, with caps of 6,000 AUD per day and 15,000 AUD per week. E-wallet and crypto payouts clear within 24 hours; card and bank transfer withdrawals take one to three business days. We charge no fees of our own on either side of the transaction.

Our Licence and Regulation

We hold licence OGL/2026/1411/0924 issued by the Curaçao Gaming Control Board, one of the longest-running igaming jurisdictions. That licence binds us to audited financial conduct, dispute resolution procedures and mandatory player protection measures, and it is the legal foundation every one of our operations rests on.

Identity verification sits at the centre of our compliance work. Before your first withdrawal we ask for a government-issued ID, a proof of address no older than three months, and proof of your payment method. Verification takes up to three business days, and we cannot skip it, because those checks are what keep stolen cards and laundered money out of the platform.

• Operator: TechSolutions Group N.V.
• Licence: OGL/2026/1411/0924, Curaçao Gaming Control Board
• KYC processing: up to 3 business days
• Restricted jurisdictions include the United States, United Kingdom, Netherlands, France, Spain, Italy, Belgium, Sweden and Greece

How We Keep You Safe

All traffic between your browser and our servers travels over TLS encryption, and stored data sits behind the same standard banks use for online banking. Game outcomes run on certified random number generators tested by independent laboratories, so neither our staff nor our studios can influence a spin, a card or a crash multiplier.

Crypto players get an added layer of transparency: provably fair crash and instant games let you verify each round's result yourself with a seed and hash check. On the account side, we support two-factor authentication and monitor logins for anomalies, and our payments team reviews every withdrawal request manually before releasing funds.

Our Commitment to Responsible Play

Gambling should stay entertainment, and we build our tools around that principle. Every account can set deposit limits, loss limits and session reminders from the profile settings, with changes taking effect immediately when they tighten and after a cooling period when they loosen. Cool-off periods and full self-exclusion are also available, and we honour them without exception.

If gambling stops being fun, Australian players can contact Gambling Help Online on 1800 858 858, a free and confidential service we link to directly from our responsible gambling page. We also list BeGambleAware resources for international players. Our support team is trained to apply limits on request and to flag patterns of harmful play, and we would rather lose a depositor than watch a player lose control.

The Team Behind Coolzino

Behind the platform sits a team split across game operations, payments, compliance and player support, coordinated by TechSolutions Group N.V. Our support desk runs 24 hours a day, seven days a week, in live chat and by email at [email protected], and the people answering you are the same people who escalate bugs and payment issues to the relevant team on the spot.

The site itself is a fully optimised instant-play experience for iOS and Android, with no dedicated app to download or update. We serve the interface in English, German, French, Norwegian, Polish and Finnish, and we settle accounts in AUD, EUR, USD, CAD, NZD, NOK, PLN, BTC, ETH and USDT.

Frequently asked questions

Who owns and operates the casino?

TechSolutions Group N.V. is our parent operator and licence holder, responsible for platform operations, payments and compliance.

Is the casino properly licensed?

Yes. We operate under licence OGL/2026/1411/0924 issued by the Curaçao Gaming Control Board.

How long do withdrawals take?

E-wallet and crypto withdrawals clear within 24 hours. Card and bank transfer withdrawals take one to three business days, with caps of 6,000 AUD per day and 15,000 AUD per week.

What verification do you require?

Before your first withdrawal we need a government-issued ID, a proof of address no older than three months, and proof of your payment method. Processing takes up to three business days.